Return policy
Mercantile Odyssey Trade – Return & Refund Policy
We accept returns within 30 days of delivery for unused, unworn, and undamaged items in original packaging with all tags attached.
To be eligible for a return:
Items must be in new condition.
All original packaging, tags, and accessories must be included.
Sale items are final sale and cannot be returned.
To start a return, contact us at admin@iambarney.com with your order number and reason for return. We will provide return instructions.
Refunds will be processed to the original payment method within 5–7 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item, defective product).
Exchanges are available for defective or incorrect items. Contact us to arrange an exchange.